Recherchez dans notre centre d'aide

Je n'arrive pas à trouver ou à imprimer mes billets

Mis à jour: 14/07/14


  • Check the e-mail confirmation of the order
  • Sign in to access your Eventbrite tickets and print
 
 

Tip: The easiest way to print or reprint your tickets is to open the confirmation email you received after placing your order. You can also access your tickets by going here and logging in Eventbrite.


Check the e-mail confirmation of the order

 
1

After registering for an event, Eventbrite will send you a confirmation email. Download the PDF file attached thereto in order to view and print your tickets. You can also download your tickets by clicking on the link provided in the email.

   
Remark

Note  : Some organizers disable PDF tickets because they do not need tickets for participants on the day of the event. If this is the case for the event you are attending, you will not find an attachment or download link in your confirmation email.

 

Tip: when you download the attachment, you can choose to save or open the file. We recommend that you save the file on your desktop, open it, and then print.


Use Eventbrite app for iOS or Android

 
 

Access barcode tickets and event information through the Eventbrite app for iOS or Android .


Sign in to access your Eventbrite tickets

 
1

To connect to your Eventbrite account, go here .

2

Enter the email address you used when you registered and click Address Continue .

If you set a password, you must fill out the field Password . Enter your password, then click Login .

If you do not have a password, we will send you an email with a link that lets you set a password. Set your password by following the instructions, and then connect to Eventbrite.

If you have forgotten your password, click on the link Forgot your password? for reset.

3

Once connected to Eventbrite, click the tab My notes at the top of the page, if it is not already.

4

Click View Order to confirm your subscription. Then click on the green button Print tickets to download and print your tickets.

If you want to print a tax statement, click the gray button Print the tax statement to download and print out the taxes.

Tip: you will have the option to save or open the file. Save it to your desktop. Open it, and then print your ticket.

5

If you do not see green button Print tickets in the event details, this means that the host has disabled the PDF tickets. So you do not need a ticket to attend the event.

You can read the instructions for the event in the email order confirmation or on the event registration page. You can see the registration page of the event by clicking the event name in the page My tickets .

Créer un événement Aller à Mon compte

Vous n'avez pas trouvé ce que vous cherchiez?

Notre équipe de soutien est là pour vous aider! Contactez-nous.